Mind Honey Pro Official Website › Contact
ContactContact The Mind Honey Pro Desk
Tracking, changes and refunds go to +1 (302) 200-3480. Corrections and privacy requests go to [email protected].
The website address reaches the people who write these pages and cannot see an order or start a refund. Anything involving money or a parcel needs the telephone number and an order ID.
Two channels, three sets of contacts, and which one each question needs.
Who to contact about Mind Honey Pro, and for what
Seven things people write in about, and which of the two channels each needs.
| What you need | Where it goes | Why that one |
|---|---|---|
| A parcel that has not arrived | +1 (302) 200-3480 | The order desk holds the carrier record and can open a trace. |
| An address change | +1 (302) 200-3480, the same day | Before dispatch it is an edit. Afterwards it becomes a redelivery. |
| Starting a refund | +1 (302) 200-3480 with the order ID | A return authorisation is issued on the call, and a parcel without one can be refused at the warehouse. |
| A charge you do not recognise | +1 (302) 200-3480 | The desk can match a card descriptor to an order faster than a bank can. |
| A correction to a page here | [email protected] | This reaches the people who wrote the sentence. It cannot see orders. |
| A privacy request | [email protected] | Handled by the website side, with the procedure on the privacy policy page. |
| Press and syndication | [email protected] | Same address, and a reply is faster with a deadline in the subject line. |
Two channels. The first five rows need the order desk and the last two need the website address, and neither can do the other's job.
The distinction is worth one more sentence because it costs people refunds. [email protected] is an editorial address. It reaches a desk that writes pages, holds no order system and cannot start a return, however clearly a message explains the problem.
+1 (302) 200-3480 is the order desk. It can see your order, the carrier record and the refund window, and it is the only route that can act on any of them. If you are unsure which you need, the test is simple: anything involving money or a parcel is the telephone number.
The Mind Honey Pro contact details in full
Four blocks, and the difference between a correspondence address and a destination for parcels.
Tracking, changes and refunds
+1 (302) 200-3480
[email protected]
Have the order ID from the confirmation email in front of you. It is the single piece of information that shortens every call on this list.
The website, corrections and privacy
[email protected]
Mon–Fri 9:00am–5:00pm ET
A correction that arrives with the sentence quoted and a source attached is usually made within the week. One that arrives as a general objection takes longer, because the first job is working out which sentence is meant.
Office, for correspondence
780 Third Avenue, Floor 28, New York, NY 10017, USA
This is a correspondence address rather than a returns destination. Nothing should be posted here without asking first.
Returns
1441 Broadway, Floor 5, New York, NY 10018, USA
Published because a company that will not say where it is should not be trusted with a parcel, and qualified because the refund page explains why the address comes from the authorisation call rather than from a web page.
The contacts printed on the Mind Honey Pro label
A third set of contacts exists, and it is on the bottle.
Mind Honey 60 Pro, PO Box 12730, Ogden, UT 84404
+1 (877) 257 0710 · [email protected]
Those are the label's own. They belong to the distributor of record on the manufacturing side of the chain, and they are printed here so that a reader holding a bottle and reading its small print knows which number is which.
That party cannot see an order placed through this website. It has no record of your purchase, no access to the 180-day window and no way to start a refund on it. A call there about a parcel will be a polite dead end.
What it is the right number for is a question about the label itself: the formula, the manufacturing, or something printed on the artwork. For anything about an order placed here, +1 (302) 200-3480 is the only number that works.
The three parties in this chain are set out in full on the about page.
Two Mind Honey Pro checklists before you call
What each channel will ask for, gathered before the call rather than during it.
Both are checklists. Nothing is sent from this page, and that is a deliberate property rather than a limitation: a form that silently posted a refund request into an inbox nobody reads would be worse than no form at all.
The five fields in the first one are what the desk asks for, in the order it asks. Reading them before dialling is about four minutes well spent.
When the Mind Honey Pro desks answer
Five practical notes about when to expect an answer.
- The order desk answers United States business hours. Monday morning is the busiest hour of the week and Wednesday afternoon the quietest.
- The website address is read Mon–Fri 9:00am–5:00pm ET. Corrections are made on the page and move the review date forward.
- A refund is a phone call, not an email. The authorisation is issued on the call, which is why there is no email route to it.
- Weekends and public holidays are not business days, which matters most for the processing figures quoted on the refund page.
- Nothing on this website takes a payment. Card details are entered on the seller's checkout, and no page here has a payment field on it.
Mind Honey Pro contact questions
What is the Mind Honey Pro customer service number?
+1 (302) 200-3480. That desk handles tracking, address changes, replacements and refunds, and it is the only route that can see an order placed through this website.
Can you email Mind Honey Pro about a refund?
The refund starts with a call, because the return authorisation is issued on it. [email protected] reaches the editorial desk and cannot see orders or start returns.
Why does the Mind Honey Pro label show a different phone number?
Because it belongs to the distributor of record on the manufacturing side, Mind Honey 60 Pro, PO Box 12730, Ogden, UT 84404. That party has no record of an order placed here and cannot act on one.
Where is the Mind Honey Pro retailer based?
780 Third Avenue, Floor 28, New York, NY 10017, USA. That is a correspondence address rather than a returns destination, and nothing should be posted there without asking first.
Order Mind Honey Pro with a desk that can see the order
Tracking, address changes and refunds on one number, and 180 days from purchase to use it.
Two bottles $158 · six bottles $294 · 180-day money-back guarantee
Order Mind Honey Pro On The Official WebsiteOne capsule a day · 30 per bottle · lot MIN-26/MI-4229